jonixon — 2018-08-31T11:50:54-04:00 — #1
I have downloaded patternmaker 7.5 basic and also the extra designs from Leena to compliment the others.
However the only designs I seem to be able to open are the basic blocks and the free stuff as with everything else a message appears saying "the macro needs to be properly installed before running it."
Am I being a ditzy as I seem to remember a) buying the the version up from the basic one and being able to access these extra designs......
tara — 2018-09-11T21:19:07-04:00 — #2
Unless you have installed a particular collection using the password that comes along with the purchase, you'll only be able to use the patterns in the "Free Stuff" folder.
If you did purchase the Deluxe Editor, then you also received the password for the Women's Volume 1 collection (your "extra designs").
Please send us a message at the help desk with everything you can remember about your original purchase (as narrow a time frame as possible, and method of payment would be helpful), and we'll do our best to track down what you need.