I am in the evaluation mode of PatterMaker Grading .
I am making some good headway in learning the program with some help via this forum.
When I email support, I don't get an answer.
- If I purchase the program, will I get a CD?
- Is there support? 30 days? More? Will it be better than what I'm getting now?
- I want to create patterns for sale. The website states that the "tailor track" is best for creating patterns used by others and creating patterns for mass production. But later it states "You may not sell the pattern itself (either printed or in electronic format) or represent the pattern as your own work. Exceptions: if you make substantial style/design modifications to the pattern after it is drawn (with PatternMaker Deluxe Editor or higher), you may consider it your own work"
How do you determine what constitutes a substantial modification.
- When was the program updated with a latest version?
I'm putting a lot of effort into learning this program, but it's time to find out some basics, as in the questions above.
Hi, this is Brian from Patternmaker. Yes, we do have email support and telephone support by (email) arrangement. At present, there's no charge or time limit for support although this policy may change at some time in the future. Our response time is admittedly not very good due to staffing problems, but we do want your business and we'll make an effort to see to it that you're up and doing productive work quickly.
We send a program CD by request only. For Home Studio buyers, the cost is an extra $15.00 but for Grading Studio we'll send one at no additional cost as a courtesy.
As for your question about creating patterns, the quoted statement refers only to the basic patterns created when you run a macro. It's expected that you'll use those as starting points for your own patterns, equivalent to taking a sloper out of your drawer and drafting from it, and the completed patterns are certainly your property. We've never found a need to be legalistic about the distinction, but we can say that any change that changes the way a piece is cut (i.e. more than adding a text comment) qualifies it as your pattern.
Finally, versions: Our last new version was a year ago, in February 2016. We have not changed the major version number since 2006 (!) but the last minor version change fixes some problems with file and macro compatibilities, and if you have an older version then updating will probably solve some bugs for you.
I hope this helps!